Privacy Policy
Effective Date: 18 Sep 2025
Company Name: H2O Spot Pty Ltd
Website: https://h2ospot.com.au/
At H2O Spot Pty Ltd, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services in Melbourne, Geelong, Ballarat, and surrounding areas.
1. Information We Collect
When you use our website or contact us, we may collect the following types of information:
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Personal Information: such as your name, email address, phone number, and service request details.
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Non-Personal Information: such as browser type, device type, IP address, and general site usage data.
2. How We Use Your Information
We use your information to:
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Provide quotes and respond to inquiries.
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Schedule and deliver epoxy flooring and waterproofing services.
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Improve our website and customer experience.
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Send updates, promotions, or service information (only if you opt in).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your data only with:
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Trusted service providers working on our behalf (e.g., web hosting, payment processing).
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Legal authorities, if required by law.
4. Cookies & Tracking
Our website may use cookies to improve user experience, track performance, and personalize content. You can disable cookies in your browser settings, but some site features may not work properly.
5. Data Security
We use appropriate technical and organizational measures to safeguard your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
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Access and update your personal data.
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Request the deletion of your personal information.
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Opt out of promotional emails at any time.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please get in touch with us:
📧 Email: [email protected]
📞 Phone: 0484 320936
🏢 Address: Flooring contractor in Deer Park, Australia